🏨 Hotel pickup to PMI: exact pickup time and how we calculate it

✅ Quick answer (the essentials)

• ✈️ For your return, share your flight number + departure time.
• 🕐 We’ll send you a recommended pickup time so you arrive with a safe buffer.
• ☀️ In summer we usually recommend being at PMI 2–2.5 hours early (and in some cases up to ~3 hours, depending on queues, distance and traffic).
• 🏨 Pickup is usually at hotel reception (or the main entrance/agreed point if it’s a large resort).
• ⏱️ We don’t charge waiting fees if you come down late — the key is being reachable by phone/WhatsApp.
• 🧳 No luggage surcharges: just tell us if you have anything oversized/special (stroller, foldable wheelchair, big boards, etc.) so we can plan properly.
• 🌙 Same price day or night (no night/holiday surcharge).

🔗 If you’re also arriving in Mallorca and want to know where we meet you at PMI:
Palma Airport pickup (Meeting Point)

👉 Book your transfer now: open booking form
📲 WhatsApp: open WhatsApp
📞 Phone: (+34) 644 11 70 79

🧭 The golden rule: “better a buffer than last-minute panic”

The return to the airport is where most people get stressed: check-out, elevators, kids, luggage, “wait, I forgot this”… and in season, traffic can be unpredictable.

The “premium” plan is simple:

• ✅ you give us your flight + departure time
• ✅ we confirm a recommended pickup time
• ✅ we meet at a clear point (reception / main entrance)
• ✅ if anything happens, we fix it via WhatsApp or a call

🕐 How pickup time is calculated (without overthinking it)

The real formula is:

1. ✈️ Flight departure time
2. 🛂 Airport buffer (summer can be more demanding)
3. 🚗 Drive time from your hotel
4. 🧃 Extra cushion for traffic / surprises

Practical recommendation (what we actually use)

• ☀️ In summer we usually recommend being at PMI at least 2 hours early.
• ✅ Most commonly: 2–2.5 hours.
• 🧠 In some cases: ~3 hours (depending on distance, queues and peak times).

Important: you provide the flight, and we send the recommended pickup time.
If you need to adjust it, we’ll discuss it and adapt when possible.

Operational note: sometimes we may suggest a small timing adjustment for route efficiency if it works for you (if not, we stick to what was agreed).

🏨 Where the driver picks you up at the hotel

Most common setup:

• 🏨 Hotel reception (the driver goes in and asks for you).
• 🚪 For large resorts: main entrance / agreed meeting point.

To avoid confusion:

• 📍 Enter the exact hotel name in your booking
• 📝 If there are multiple entrances, add a note: “reception / main entrance / gate X”
• 📲 If you’re not visible, we’ll message you: “we’re here 😉” (as long as your phone is reachable)

⏱️ What if you come down late?

It happens (often). The key is don’t disappear:

• 📲 If you’re running late, message/call us as soon as you know.
• ✅ We don’t charge waiting fees — what matters is coordinating and knowing where you are.

For “transfer day” coordination (what to send and how to locate each other fast): communication on transfer day

📲 WhatsApp: message on WhatsApp
📞 Phone: (+34) 644 11 70 79

🧳 Suitcases, strollers and “we’re loaded”: what you should tell us

There are no luggage surcharges, but we do need you to tell us what you’re actually bringing so we can assign the right vehicle and keep it comfortable:

• 🧳 Large suitcases
• 🎒 Backpacks
• 🍼 Baby stroller (foldable)
• ♿ Wheelchair (foldable)
• 🏄 Oversized items (big boards, bikes, rigid cases, etc.) → ask first with dimensions

Real-life tip: many people write “suitcase” and it’s actually backpacks (or the other way around). Best is to describe it as it is (number + size).
Examples and recommendations: luggage on your transfer (suitcases & oversized)

👶 Travelling with kids: free child seats (and how to request the right one)

Child seats are included for free on request. You can request:

• 🍼 Maxi-Cosi (newborns)
• 🪑 Child seat with backrest (indicative: ~1–3 years, depending on height/weight)
• 🧒 Booster
• 🧒🪑 Booster with backrest

If you’re unsure, tell us the child’s approximate age and we’ll prepare it.
Full guide: baby/child seats

🔁 Last-minute changes: flights, check-out, surprises

If your flight or schedule changes:

• 📲 WhatsApp us with: booking name + flight + new time + hotel/address
• If it’s urgent, write “URGENT” and we’ll check it quickly.

In general, with enough notice it’s easy to rearrange.

For changes/cancellations and how to notify us: changes and cancellations

✅ How to book your return to the airport (fast)

If you want the full form walkthrough (Trip Details, Flight, luggage, seats, contact):
how to book your transfer (step by step)

Quick recap:

1. Choose hotel/address → Palma Airport (PMI)
2. Enter flight number + departure time
3. Add passengers (exact) + luggage + extras (baby seat, etc.)
4. Confirm and review the pickup point
5. We send you the recommended pickup time

👉 Book your transfer now: open booking form
📲 WhatsApp: open WhatsApp
📞 Phone: (+34) 644 11 70 79

❓ FAQ

Where will you pick me up at the hotel?

Usually at reception. If it’s a large resort, we agree a clear point (main entrance, gate X, etc.).

Who decides the pickup time?

You provide your flight number and departure time, and we send a recommended pickup time so you arrive with a buffer.

How early should I be at PMI?

In summer we recommend at least 2 hours, usually 2–2.5 hours, and in some cases ~3 hours depending on queues, distance and traffic.

What if I’m late coming down?

Message/call us as soon as possible. We’ll coordinate with you and we don’t apply waiting fees.

What if I have more luggage than usual?

No luggage surcharges, but tell us so we can assign the right vehicle.
If it’s oversized (boards/bikes/rigid cases), ask first with dimensions.

Can pickup be at an address that isn’t a hotel?

Yes: villa, apartment, or an agreed point. Enter the exact address and add an access note if needed.

What if I don’t have internet?

You can call us by phone.

✅ Final note: get to the airport with time and without stress

The key is simple: correct flight + recommended time + clear pickup point + reachable phone.
That’s how you avoid “run, we’re late” mode.

👉 Book your transfer now: open booking form
📲 WhatsApp: open WhatsApp
📞 Phone: (+34) 644 11 70 79