🛬 Where the driver meets you at PMI: Meeting Point (step by step)

✅ Quick answer (straight to the point)

When you land at PMI, your pickup usually works like this:

✅ Head to Arrivals (after baggage claim if you checked luggage).
✅ Go straight to the official Meeting Point area in Arrivals.
✅ Your driver waits inside the terminal, holding a sign with your name.
✅ If it’s crowded or you can’t see them: stay at Meeting Point (handy reference: Column 5) and message us on WhatsApp to locate each other in seconds.

🔗 Full service guide: How Fly Transfer Mallorca works (step by step)

👉 Book your transfer in 2 minutes: go to the booking form
📲 WhatsApp: open WhatsApp
📞 Phone: (+34) 644 11 70 79

📍 Step by step: how to find your driver in Arrivals

1) Land and head to Arrivals

Follow the Arrivals / Llegadas signs.
If you checked a bag, you’ll go through baggage claim first.

2) Enter the Arrivals hall (public area)

After leaving baggage claim, you’ll reach the Arrivals hall (public area).
That’s where the Meeting Point is, and where your driver normally waits.

3) Look for the sign (name / booking)

Your driver will be holding a sign with:

your first name or last name (most common)

Practical tip: if it’s busy, don’t wander around. Stay at Meeting Point and contact us — you’ll find each other faster.

4) Quick plan if you can’t see them (no wandering)

Instead of moving to another area:

🧱 Stay at Meeting Point. Handy reference: Column 5.
📲 Message us on WhatsApp with:
- Booking name
- Flight number
- “I’m at Meeting Point / Column 5”

Copy/paste-ready message:

“Hi, I’ve just arrived at PMI. I’m at Meeting Point (Column 5) and I can’t see the sign. Name: ____. Flight: ____. Thanks.”

🛜 If you don’t have mobile data: connect to the airport Wi-Fi and send the message.
📞 If you don’t use WhatsApp: call us and we’ll guide you the same way.

If you want to see how we coordinate (what details to send, what to do if it’s hectic, etc.): communication on transfer day

📲 WhatsApp: open WhatsApp
📞 Phone: (+34) 644 11 70 79

🧭 “Meeting Point” at PMI: what it really means

At Palma Airport, “Meeting Point” refers to the official meeting area in Arrivals.

The most reliable setup is:

✅ driver in Arrivals with a sign with your name
✅ and, if it’s busy, quick coordination via WhatsApp / phone so you meet without stress

Useful note: Column 5 is often a convenient nearby reference point to wait and coordinate.

⏱️ Flight delays, queues and luggage: how it works (no drama)

If your flight is delayed

If you entered the flight number, we’ve got it covered and we adjust pickup.

✅ Enter the correct flight number in your booking.
🧾 If the flight changes (new flight number) or there are unusual changes (cancellation / reschedule), tell us as soon as possible.

Typical scenarios, changes and how to notify us: changes and cancellations

If you’re delayed by baggage, passport control or long walks

PMI can be slow: queues, passport control (some flights), baggage claim, long walks… it’s normal.

⏳ Practical reference: from landing, it often takes at least ~30 minutes to reach the Meeting Point.
💶 We don’t charge waiting fees if you take longer to come out.
📲 The key: a working phone so we can coordinate.

If your bag is delayed (or lost)

🧳 If you’re waiting for luggage, message/call us and tell us where you are (Meeting Point / Column 5).
✅ There’s no automatic surcharge: it’s handled through coordination based on the real situation.

👶 Travelling with kids (free child seats)

Child seats are included for free on request. Please add them in your booking:

🍼 Maxi-Cosi (newborns)
🪑 Child seat with backrest (indicative: ~1–3 years, depending on height/weight)
🧒 Booster
🧒🪑 Booster with backrest

If you’re unsure, tell us the child’s approximate age and we’ll prepare the right option.
Full guide on types and how to request: baby/child seats

🧳 What to have ready when you get off the plane (to keep it “premium”)

Have this on your phone (or written down):

🧾 Booking name
✈️ Flight number
📍 Final destination (hotel / address)
👥 Passenger count (important: exact)
🧳 Real luggage info (suitcases / backpacks / stroller / etc.)
👶 Baby/child seat request (if applicable)

🚕 Alternatives (and why many choose a transfer)

🚕 Taxi: can be fast, but queues and availability vary.
🚌 Bus: cheap, but less direct (stops + schedules + walking with luggage).
🚗 Car rental: useful if you’ll drive a lot, but adds queues, deposits, parking and stress on arrival.

If you want to leave the airport and be on your way in minutes, a transfer is usually the most convenient: fixed price + driver waiting + door-to-door.

📝 How to book your transfer (in 60 seconds)

If you want the full step-by-step (a clear walkthrough of each block in the form):
How to book your transfer with Fly Transfer Mallorca (step by step)

Quick recap:

Open the form: book now
Choose origin/destination (PMI → hotel / address)
Add date/time and flight number
Enter passengers (exact) and useful notes (kids, special luggage, etc.)
Confirm and receive your pickup info

Typical operation: 1–4 seats. If you’re more or need extra space, see: passengers and groups

❓ FAQ (frequently asked questions)

Does the driver wait inside the terminal or outside?

Usually inside the Arrivals hall, at the official Meeting Point, so you don’t have to go outside with luggage and search.

How long should I wait before worrying?

If it’s busy, it can take a moment to spot each other.
Stay at Meeting Point / Column 5 and message/call — done.

How do I know the driver is waiting for me?

They’ll be holding a sign with your name, and if needed we’ll guide you via WhatsApp/phone to the exact spot.

What happens if my flight is delayed?

If we have the flight number, pickup is adjusted.
If there are unusual changes (cancellation/reschedule), message us on WhatsApp so we can reorganise.

How long does the driver wait in Arrivals?

We don’t charge waiting fees.
The key is staying reachable by phone to coordinate.

What if I don’t have internet when I land?

Connect to the airport Wi-Fi or call us directly.
(If you have WhatsApp, it makes coordination easier.)

What if my bag is delayed or lost?

Tell us as soon as possible and share where you are (Meeting Point / Column 5). We’ll coordinate.

Can I bring a stroller or special luggage?

Foldable strollers and wheelchairs are usually fine, but mention it when booking.
For oversized items (boards, bikes, rigid cases), contact us in advance with dimensions.
Practical guide with examples: luggage on your transfer

Can I request baby/child seats?

Yes. Free on request: Maxi-Cosi, child seat with backrest, booster, or booster with backrest.

And for the return to the airport, where does the driver pick me up?

On the return, pickup is usually at the hotel reception (or an agreed point).
Step-by-step here: hotel/address pickup to PMI

✅ That’s it: arrive, meet, hop in and go

To keep it simple: Arrivals → Meeting Point (Column 5) → sign with your name → on the road.

👉 Book your transfer now: open booking form
📲 WhatsApp: open WhatsApp
📞 Phone: (+34) 644 11 70 79