📝 How to book your transfer in Palma (PMI) without errors

Quick answer: Booking means providing 4 pieces of data: flight, hotel/address, WhatsApp, and passengers (plus seats/luggage if applicable).
It takes 2–3 minutes, with a fixed price and pickup at the Meeting Point (Arrivals), no card required now (pay on arrival).

The most common mistake is just putting “PMI”. What really helps is flight number + time + WhatsApp. With that, if anything changes, we can locate you in seconds.

Booking a transfer at Palma Airport (PMI) should be as simple as ordering a coffee. However, a small error in the flight number or an unclear hotel address can complicate your arrival.

In this guide, we show you how to complete our booking in less than 3 minutes, ensuring that on the day you land in Mallorca, everything flows perfectly.

🧾 What you need to have handy (before starting)

To avoid back-and-forth messages and confirm your booking instantly, keep this nearby:

1. ✈️ Your flight number: Key for us to monitor if you are early or delayed.
2. 🏨 Hotel name or exact address: If you are staying at a large resort in Alcudia or Santa Ponsa, let us know if we should pick you up at the main reception.
3. 👶 Children’s ages: To assign the appropriate seat (remember that at Fly Transfer Mallorca they are free).
4. 🧳 Actual luggage: Don’t just count large suitcases; strollers or golf bag sets also take up space.

🧭 Step 1: Trip Details

In our form, you will see simple but important terms:

• One way: Choose if you only need to go from the airport to the hotel or vice versa.
• Round trip: The most convenient option if you want to have everything resolved and forget about looking for transport on the last day of your holiday.
• Pick up / Drop off: Select Airport (PMI) for pickups at arrivals, or search for your destination area (e.g., Palmanova, Cala d’Or) to see the fixed price instantly.

Local tip: If your destination is a rural finca in the island’s interior, make sure you have the name of the finca or the coordinates handy. Mallorca has beautiful but sometimes hidden paths!

✈️ Step 2: Flight Information and Address

This is the most critical point for a punctual service:

• Arrival: Enter the flight number that lands in Palma. With this, our team knows if the flight is delayed and we adjust the driver to the meeting point at the airport .
• Departure: If you are going to the airport, we need to know what time your plane takes off. We will suggest a pickup time so you arrive with enough margin, avoiding the typical traffic jams on the Ma-19 during rush hour.

🧳 Step 3: Luggage and Child Seats

This is where we customize your vehicle:

• Luggage: Indicate the number of suitcases. If you are bringing bulky equipment like bicycles or folding wheelchairs, describe it in the notes. This helps us decide if you need a vehicle with an extra-large trunk. You can check more about our luggage policy here .
• Child safety: Don’t risk it. Select Maxi-Cosi for babies, child seat with backrest, or boosters. If you put the ages in the comments, our driver will have the one that best fits their weight and height installed. More info on child seats .

👤 Step 4: Contact and Confirmation

Finally, enter your name (it will be the one we put on the sign at the Meeting Point) and your WhatsApp.

Important: if you are booking for someone else (family, company, etc.), put their name (the passenger’s) for the sign at Arrivals.

Why do we ask for WhatsApp? Because it is the fastest tool to send you a message if we can’t find you at column 5 of the airport or to let you know that the driver is already at your hotel door. You have more details on how we communicate with you in our guide on communication on the day of the transfer .

❓ Frequently Asked Questions: booking doubts (quick)

Can I book if I don’t have the flight number yet?
Yes. You can make the booking and send us the flight later via WhatsApp or by replying to the confirmation email. As soon as you have it, send it over so the coordination is perfect.

How do I pay?
You don’t need a card now. Payment is made on-site, directly to the driver when you arrive at your destination. Check our rates and payment methods .

What if we are a large group?
Our standard vehicles are for 1–4 passengers. If you are 5–7, check the options for passengers and groups here (minivan subject to availability).
If there are more of you, you can make several bookings or write to us and we will organize it.

What do I put if my hotel doesn’t appear in the form?
Choose the nearest area and write the full address (or the exact name of the accommodation) in the notes. If it is a finca, add the name/directions or coordinates.

Can I change details after booking?
Yes. If you need to correct the flight, address, number of suitcases, or seats, let us know via WhatsApp or by replying to the confirmation email in advance.

What happens if my flight arrives earlier than expected?
Since we do flight tracking, we adjust the pickup when you land. If you arrive at Arrivals earlier, write to us and we will coordinate.

When do I receive the confirmation?
Upon completing the booking, you will receive a confirmation email. And on the day of the service, we coordinate via WhatsApp so the pickup is clear and stress-free.

📝 Examples of typical bookings (most requested routes from PMI)

If you want to see it in a real case, these are very common routes: choose the date, confirm, and you’re done.

• Transfer to Palma center
• Transfer to Cala d’Or
• Transfer to Port de Pollença

✅ Everything clear? Book right now